The store is used as an electronic mall for purchasing products.

Those allowed to buy on the site are 18 years of age or older, have an e-mail address and a residential address in Israel, and have a valid credit card.

The provisions of these regulations will apply to any use and purchase made by you on this website, which constitutes a binding contract between you and the company for all intents and purposes.

Browsing the website and the product store constitutes your consent to accept and follow the provisions of these regulations. Therefore, if you do not agree to the terms of these regulations, you are asked not to use the product store and website.


The website displays a limited amount of products at a predetermined price, the sales procedure will be carried out under the following conditions:

The sales store will display a list of products including details about the product/service offered for sale. The sale is until stocks last.

Completion of the purchase procedure is conditional upon confirmation of the transaction by the customer via phone/e-mail within 24 hours from the date of placing the order and if the requested product is available in the store’s inventory at the time of completion of the sales procedure.

Cancelling a transaction:

Any customer may cancel the transaction in accordance with the Consumer Protection Law 1981.

You can cancel a product purchase within 14 days of receiving the product. The cancellation will be done only by a message sent in writing/fax/via email directly to the business.

In case of cancellation of a transaction, the customer will be charged at a rate of 5% but not over an amount of NIS 100 in accordance with the law.

If the product was delivered to the customer, the customer is obligated to return the product to the company’s warehouse in its original packaging, complete without damage of any kind plus the transaction invoice.

It is agreed between the parties that the customer will be charged full payment for shipping fees even if he has not yet received the product.

It is not possible to return products that have been disassembled and assembled, only after the business has given its prior consent.

The business may cancel a sale or transaction in whole or in part in the following cases:

In the event of a pen error, either in the price of the product or in the description of the product.

If it turns out that there was a communication malfunction or a technical problem that prevented the surfers from using the website properly.

In case of force majeure, act of war, hostility, terrorism or anything that prevents a proper sale

A notice of the cancellation of the sale will be given to the customer by phone/e-mail to the address specified at the time of sale.
If the stock of the Motz runs out after a sale has been made, the business may offer an equivalent replacement product or cancel the sale
The business or the supplier will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer or a third party, including financial damage due to the purchase of the product at a higher price from a third party.

Delivery of the products:

The business will arrange to deliver the product or service purchased on the site, to the customer’s address as entered during registration/order, within 7 business days, unless specifically stated otherwise.

The business will operate in order to provide the products/service in accordance with the terms of delivery specified in the sales order, subject to full payment by credit card.

The shipping fees for the products are at the expense of the business.

The business is not responsible for the delay in delivering the products in the following cases:

In case of force majeure, act of war, hostility, terrorism or anything that prevents proper delivery.

A strike at suppliers/service providers needed to produce or transport the products.

Any reason beyond the control of the business.

In areas with restricted access from a security point of view, the business may deliver the products to the customer at a nearby location, with prior coordination with the customer.
Product/service delivery times include business days only, excluding Saturdays, holidays and holiday eves.
Self-collection – the products can be collected by self-collection from the business by prior arrangement only.


The product will be installed by an authorized installer.

The installation is through an authorized installer in the customer’s residential area. To view the list of authorized installers, click here.

Continuing to receive service for a year by virtue of the warranty is with the authorized installer where the product was installed.

Information security and privacy

Our company, as well as sister companies and additional sub-factors acting on behalf of our company and in accordance with the same standards, may use the information appearing in the form in order to bring you the requested information and services. This personal information will not be disclosed and will not be used for marketing purposes without permission.

The company takes common precautions in order to maintain, as much as possible, the confidentiality of the information. In cases beyond the company’s control and/or resulting from force majeure, the company will not be responsible for any damage of any kind, direct or indirect, caused to the customer, if this information is lost and/or used unauthorizedly.

The company undertakes not to make use of the information provided to it by the buyers except in order to enable the purchase on the sales site and in accordance with any law.

Approval of the regulations constitutes consent for our company or someone on its behalf to use this personal information in order to provide you with information about the products and additional information via email or otherwise, about services and resources related to the company’s products. In addition, this personal information may be used for market research purposes. If you wish to remove your personal information from the company’s mailing list at any time, contact customer service.

Intellectual Property

All intellectual property rights in this sales site are the exclusive property of the company.

Do not copy, reproduce, distribute, publish or use in any other way any information from the website and/or this sales website, unless consent has been given in advance and in writing on behalf of the company.

Law and Jurisdiction

The interpretation and enforcement of these regulations and/or any action or conflict arising from it will be done in accordance with Israeli law only and the competent court in one of the districts of Tel Aviv-Yafo, Haifa, Jerusalem or Israel will have exclusive jurisdiction.

Additional conditions


    The company and/or anyone on its behalf retain every right to change the instructions and rules of use of the site from time to time, in accordance with its sole discretion. Any change as mentioned will be binding on the participants from the moment it is published on the website.
    The user undertakes to review these regulations from time to time and keep up to date with changes to it. The user will be prevented from claiming that he was not updated with the changes in the regulations.
    The user undertakes to indemnify the company for any out-of-pocket loss it may incur in light of legal proceedings initiated against it, and in any case where the company is forced to use legal services in light of the user’s actions/or omissions and/or in light of his appeal to the courts, the user shall indemnify the company in an agreed amount of US$50,000 Within 10 days from the date of his appeal to the courts and regardless of the results of the procedure for which he appealed to the courts.
    The user declares that he agrees, in accordance with Amendment 40 to the Communications Law, to be the recipient of advertising messages that will be sent to him from the website and that he knows that at any time he can contact the customer service in order to be removed from the distribution list.
    The user declares that he knows that nothing stated on the website can constitute professional or legal advice or a general advice.

Customer Service:

For any questions regarding the products on the site, how the product operates, etc., you can contact us in the following ways:

Email – [email protected]

Phone – 03-556-8999

Fax – 03-5662259

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